Team
PROFESSIONALISM IN ACTION
Meet the Team
Jennifer Austin
Jennifer specialises in first impressions and image management. She is an image consultant, coach, trainer, lecturer, speaker and corporate training consultant.
Her passion for image started as an international model in the fashion industry for over 20 years. This was the driver behind starting her own business, Fashion Parte, in 2011 and Image Concepts 2016
With a Bachelors Degree in Human Management and Development, she combines her passion with experience in corporate training organisations and research and academic study. Further study on clothing psychology allows her to help individuals and organizations really tune up their first impressions in any context.
Jennifer has spent hundreds of hours devoted to ongoing professional development throughout her career, formal and informal training courses including Neuro Linguistic Programming, Spin selling, DISC profiling, Strength Deployment Inventory, Personal Efficiency Program, Time Management, Effective Team Leadership, Personal Listening Skills, Negotiation Skills, Telephone Sales, Consultative Selling, Presentation Skills, Train the Trainer, Landmark Forum
This enhances one's ability to rapidly establish credibility, rapport and have influence and therefore achieve better results with others.
Jennifer has helped more than 500 individuals to transform their lives and their level of influence. Personal clients include Fortune 100 companies like Westpac and Jones Lang LaSalle.
Client requests for other corporate learning experiences has led to her partnering with other corporate education organisations to allow her to meet these needs.
She has incorporated the use of these tools with great impact in understanding and addressing customer needs and personally coaching clients for over 10 years.
Doug Callander
Doug is a seasoned training consultant and presenter.
During his early years in the workforce he accumulated over 20 years of experience in sales and management mainly with Yellow Pages where he won sales management awards and became QLD state manager. He was headhunted to assume the role as the first Australian CEO for Kelly Services (5th largest recruitment company in the world) as they grew the Australian operation.
Since starting his own training companies he has gained 25 years of hands on experience in the training and speaking industry. Over the journey, he became a Certified Speaking Professional (CSP) and is a former president of the National Speakers Association of Australia (NSAA).
Doug specializes in helping companies get and keep business through superior customer acquisition processes and techniques, especially in the phone sales and contact centre domain. He has worked with clients across various industries and sectors, especially the Hospitality industry where he has completed training projects with many of the major hotel groups and dozens of “stand alone" properties. He has delivered workshops, presentations, and performance interventions that improve results and profitability outcomes.
Doug is passionate about personal development and empowering individuals and teams to achieve their potential and goals.
He is also an award-winning entrepreneur, having grown and sold a successful training company that was twice listed in the BRW Fast 100.
Adriana Giometti
Adriana is a branding expert, speaker, leadership and executive coach with unique and diverse experience. She has worked as a taxation lawyer and in executive roles in marketing, sales, human resources and publishing.
She has assisted 3 national firms increase revenue via brand transformation, leadership coaching and strategic business development initiatives. Two of these firms were ranked fastest growing in the nation and all received multiple awards during her tenure.
In both 2018 & 2020 Adriana was a finalist for Chief Marketing Officer of the Year in the prestigious CEO Magazine awards. She was a member of the Future CEO Circle and a featured author in the Age newspaper.
Adriana is a keynote speaker and panelist, most recently on Legal Lockdown, CX Summit, B2B Marketing Conference.
Tanya Gray
Tanya Gray is a highly experienced Sales Leader and Enablement Consultant. For over 20 years, she has consistently delivered practical, results-focused interventions for businesses seeking to maximize revenue potential, increase profitability, and ensure long-term success.
She has consulted across APAC, working with B2B sales and leadership teams of all sizes, in diverse industries. This experience has developed a deep understanding of sales dynamics, and the robust mythologies needed to support a business in empowering teams and individuals to consistently deliver sales results above targets.
Her passion is for setting people up for success and she recognises there is no one-size-fits-all approach. This drives her to craft tailored, highly interactive training workshops and use coaching methods that elevate selling skills, shift mindset and build a high-performance culture ensuring both salespeople and businesses experience measurable performance improvements.
Tanya is known for her collaborative approach, focus on sales excellence and unwavering commitment to helping people thrive. She integrates easily with any sales team and has consistently delivered exceptional results for the businesses she has partnered with, helping businesses scale or maximize their existing team’s sales outcomes.
Tanya is Sydney-based and provides tailored training workshops on Pipeline Management, Territory Planning, Prospecting, New Business Development, Strategic Account Management and Sales Management plus smaller workshops in D.I.S.C, Networking, Optimising your Selling Time, Understanding your Buyer, Pricing Positioning, Sales Mindset.